Services

We are an NDIS Registered Provider based in Melbourne, delivering services to participants throughout Victoria. We warmly welcome the CALD community and have extensive experience supporting individuals from diverse ethnic backgrounds. 

* Assistance with Daily Life
* Assistance with Social and Community Participation 
* Transport 
* Skill Development 
Sixty-six year old man vacuuming

Household Tasks

Household tasks typically include a variety of activities aimed at maintaining a clean, organized, and safe living environment. Here are some common tasks that might be included:

1. **Cleaning:**
   - Dusting surfaces
   - Vacuuming and mopping floors
   - Cleaning bathrooms and kitchens
   - Washing windows
   - Tidying up living spaces

2. **Laundry:**
   - Washing, drying, and folding clothes
   - Ironing garments
   - Organizing closets

3. **Meal Preparation:**
   - Planning and preparing meals
   - Grocery shopping
   - Meal cleanup and dishwashing

4. **Organization:**
   - Decluttering spaces
   - Organizing storage areas and closets
   - Arranging furniture and décor

5. **Maintenance:**
   - Changing light bulbs
   - Performing minor repairs
   - Managing household supplies and inventory

6. **Safety Checks:**
   - Checking smoke detectors
   - Ensuring safety measures are in place (e.g., securing loose rugs)

7. **Yard Work (if applicable):**
   - Mowing the lawn
   - Weeding and planting
   - General outdoor cleanup

These tasks can be tailored to individual needs and preferences, ensuring that your home remains a comfortable and welcoming space.

Assistant pushing a man in the wheelchair up an accessible car ramp

Assist Transport

We help participants to travel safely to appointments, social activities, and other essential destinations. Our trained staff ensure timely and reliable transport, tailored to each individual's needs.

1. **Scheduled Transport:**
   - Reliable pickup and drop-off for medical appointments, social activities, and other essential destinations.

2. **Door-to-Door Service:**
   - Assistance from the participant’s door to the vehicle and from the vehicle to their destination.

3. **Accessibility Support:**
   - Vehicles equipped to accommodate wheelchairs or mobility aids.
   - Assistance for individuals with limited mobility.

4. **Companionship:**
   - Trained staff who provide companionship during transit and can help participants feel comfortable and secure.

5. **Timely Coordination:**
   - Scheduling to ensure punctual arrivals and departures, with adjustments based on individual needs.

6. **Emergency Transportation:**
   - Options for urgent transportation needs, ensuring participants can access necessary services quickly.

7. **Flexible Itineraries:**
   - Customizable travel plans to accommodate changes in schedule or additional stops.

8. **Communication:**
   - Regular updates and reminders regarding transportation schedules and any changes.

9. **Safety Protocols:**
   - Implementation of safety measures, including seatbelt use, sanitization, and adherence to health guidelines.

10. **Follow-Up Assistance:**
    - Support upon arrival at the destination, ensuring participants are safely guided to their appointments or activities.

These services can be tailored to meet the unique needs of each participant, enhancing participants' travel experience and promoting independence.

Four Diverse People Dancing In Studio

Group/Centre-Based Activities

We offer group-based activities to foster social connections and personal growth. Our programs are designed to be inclusive and supportive, helping individuals develop skills and enjoy meaningful interactions.

1. **Arts and Crafts Workshops:**
   - Painting, pottery, or crafting sessions that encourage creativity and self-expression.

2. **Fitness and Wellness Classes:**
   - Group exercise classes like yoga, dance, or tai chi that promote physical health and well-being.

3. **Cooking Classes:**
   - Collaborative cooking sessions where participants learn new recipes and share meals, enhancing culinary skills and nutrition knowledge.

4. **Book Clubs:**
   - Regular meetings to discuss chosen books, fostering conversation and critical thinking.

5. **Gardening Groups:**
   - Community gardening activities that promote teamwork and allow participants to connect with nature.

6. **Life Skills Workshops:**
   - Sessions focused on practical skills such as budgeting, time management, and communication.

7. **Social Outings:**
   - Group trips to local attractions, theaters, or events that encourage social interaction in a fun environment.

8. **Music and Performance:**
   - Group singing, music appreciation, or drama activities that build confidence and foster creativity.

9. **Discussion Groups:**
   - Facilitated conversations on various topics, encouraging sharing of ideas and perspectives in a supportive setting.

10. **Volunteer Projects:**
    - Group volunteering opportunities that build teamwork while giving back to the community.

These activities not only promote personal growth but also create a sense of belonging and community among participants.

Disability, nurse and senior walking frame for support, help and trust moving legs, muscle healthcare or rehabilitation. Physiotherapy, elderly nursing and caregiver hands consulting disabled patient

Personal Care Services

We provide help with daily personal tasks and hygiene to improve quality of life.

1. **Bathing and Showering:**
   - Assistance with bathing, showering, or sponge baths.

2. **Personal Grooming:**
   - Help with brushing hair, shaving, and other grooming tasks.

3. **Oral Hygiene:**
   - Support with brushing teeth, flossing, and denture care.

4. **Dressing Assistance:**
   - Help selecting and putting on clothing.

5. **Mobility Support:**
   - Assistance with getting in and out of bed, chairs, or transportation.

6. **Toileting Assistance:**
   - Support with using the toilet and managing incontinence.

7. **Skin Care:**
   - Application of lotion or treatments and nail care assistance.

8. **Medication Management:**
   - Reminders for medication schedules and organizing pills.

9. **Meal Preparation:**
   - Preparing nutritious meals and snacks according to dietary preferences.

10. **Hydration Support:**
    - Encouraging and assisting with fluid intake.

11. **Mental and Emotional Support:**
    - Engaging in conversation and activities that promote well-being.

12. **Light Housekeeping:**
    - Assisting with tidying living spaces.

13. **Exercise and Mobility:**
    - Guiding gentle exercises or mobility activities. 

These services can be tailored to meet individual needs, enhancing overall comfort and independence.

Woman Assisting Person in Wheelchair on a Ramp

Community Access Support

Assistance in joining community activities, fostering inclusion and building social connections. 

1. **Interest-Based Group Matching:**
   - Organize meetups based on shared interests (e.g., gardening, book clubs, or crafting) to encourage natural connections.

2. **Community Event Planning:**
   - Facilitate the planning and hosting of community events like potlucks, game nights, or themed parties to draw participants together.

3. **Skill-Sharing Workshops:**
   - Create opportunities for participants to teach and learn from each other, such as cooking classes or art sessions.

4. **Buddy Systems:**
   - Pair participants with "buddies" for outings or activities, ensuring everyone feels supported and included.

5. **Exploration Excursions:**
   - Organize group outings to local attractions, parks, or museums, encouraging exploration and shared experiences.

6. **Creative Storytelling Circles:**
   - Establish regular storytelling sessions where participants share personal stories or experiences, fostering deeper connections.

7. **Volunteer Together:**
   - Coordinate group volunteer projects that allow participants to contribute to the community while building relationships.

8. **Outdoor Adventure Groups:**
   - Create hiking, biking, or nature walk groups to promote physical activity and camaraderie in natural settings.

9. **Cultural Exchange Nights:**
   - Host events where participants share traditions, cuisines, or cultural practices, promoting diversity and inclusion.

10. **Mindfulness and Meditation Groups:**
    - Facilitate sessions focusing on mindfulness, providing a relaxed environment for social interaction and well-being.

These duties can help create an inclusive environment, making it easier for individuals to connect and engage within their community.

Connectivity and multitasking at home

Skill Development Programs

Programs designed to enhance life skills, increase independence, and build confidence.

1 .**Personal Finance Workshops:**
   - Teaching budgeting, saving, and managing expenses effectively.

2. **Cooking and Nutrition Classes:**
   - Skills for meal planning, grocery shopping, and cooking healthy meals.

3. **Job Readiness Programs:**
   - Resume writing, interview preparation, and job search strategies.

4. **Time Management Courses:**
   - Techniques for prioritizing tasks and managing schedules effectively.

5. **Communication Skills Workshops:**
   - Developing verbal and non-verbal communication, active listening, and assertiveness.

6. **Self-Care and Wellness Programs:**
   - Strategies for maintaining physical and mental health, including stress management.

7. **Basic Home Maintenance Skills:**
   - Training on simple repairs, cleaning routines, and household organization.

8. **Transportation Navigation Training:**
   - Teaching how to use public transportation or arrange rides independently.

9. **Social Skills Development:**
   - Activities focused on building interpersonal skills and making friends.

10. **Problem-Solving and Critical Thinking Workshops:**
    - Exercises that encourage creative thinking and decision-making.

11. **Goal-Setting Sessions:**
    - Helping participants set realistic goals and develop action plans to achieve them.

12. **Digital Literacy Training:**
    - Skills for using computers, smartphones, and the internet safely and effectively.

13. **Assertiveness Training:**
    - Teaching participants to express their needs and rights confidently.

14. **Volunteer and Leadership Opportunities:**
    - Engaging participants in community service projects to build confidence and leadership skills.

15. **Creative Expression Programs:**
    - Art, music, or drama classes that encourage self-expression and build confidence.

These programs can significantly enhance participants' independence and confidence, empowering the participants to lead fulfilling lives.